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5 Star Customer Care

Clarity Office Solutions (Pennine West) has a proven track record of customer service to all our clients who have bought, leased or rented office equipment and photocopiers. Here is what they have to say about our service:

Clarity Copiers
At the end of our previous photocopier contract in November 2013, and in line with our best practice values, we recently invited various companies into school to provide quotes for a new photocopier lease.

We contacted Clarity as part of this process and from the start the service has been exellent. Danny Cresswell from Clarity visited school and was very informative and clear on the services they could provide and the costings were at least half of the then current costs in terms of lease and copy charges.

There were no issues surrounding installation and any teething issues have been dealt with immediately and to our satisfaction. We have requested and received staff training - for the first time all our classes are connected directly to the copier so they can print direct as well as use the machine as a stand-alone copier.

I am happy with the service to date and would have no problem to recommend Clarity if anyone was looking to change provider. Any issues have been dealt with quickly and efficiently by accommodating and friendly staff.



5/5

Clarity Copiers
As the school business manager I have found that Clarity Photocopiers have been quick, reliable, informative and approachable since beginning our contract with them in June 2011.

I found Mr Peter Thom to be very professional and was impressed from the first contact of enquiry.

They have delivered all that was expected and the copier itself has met our needs as a school.

They are easily contactable and respond very quickly which is a must for any school environment.



5/5

Clarity Copiers
I just wanted to thank Rupert and all the team at Clarity Copiers for their help and support provided last year following the installation of our new photocopiers and the on going services being provided.

The exchange of the old photocopiers went very smoothly and installation and training went well.

Clarity quickly resolves any issues and nothing is too much trouble. Our staff are more than happy with the service.

I would have no hesitation in recommending Clarity as an excellent provider of photocopier services.



5/5

Clarity Copiers
I would like to thank you and your team for the excellent service we received when we bought our new laser printer.

You were patient and accommodating as our requirements evolved (and re-evolved) and the advice you provided was spot on. Delivery was on-time and installation went like a dream. The machine has exceeded all expectations.

I have absolutely no hesitation whatsoever in recommending your company to any business.



5/5

Clarity Copiers
I am writing in regards to the new Copier recently installed by your company. I would like to express my complete satisfaction with this machine.

The performance, reliability and copy/print quality is excellent, and for this reason I would have no hesitation in recommending your company for the supply of photocopiers and associated service support to any business.



5/5


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